Welcome to ElOubour Vegetables & Fruits (ElOubour Store). By accessing our website or purchasing from it, you agree to be bound by the following terms and conditions. Please read them carefully before using the site.

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to any of these terms, please do not use our website.

2. Accounts and Registration

  • To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and password.
  • All information you provide during registration must be accurate, current, and complete.
  • We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion if we detect any fraudulent activity or violation of these Terms.

3. Products and Pricing

  • Nature of Products: We deal with fresh, agricultural, and perishable goods. Actual products may vary slightly in color, size, or shape from the images displayed on the website. Minor variations in weight may also occur due to the nature of packing.
  • Price Changes: Prices for fresh vegetables and fruits are subject to daily market fluctuations. We reserve the right to change prices at any time without prior notice. The applicable price is the one displayed at the time of checkout.
  • Availability: All orders are subject to product availability. If an item runs out of stock after your order is placed, we will contact you to offer a substitute or a refund for that item.

4. Orders and Payment

  • We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or errors in product or pricing information.
  • Available payment methods include Cash on Delivery, Credit Cards, E-Wallets. Payment must be completed to confirm the order.

5. Delivery and Shipping

  • We deliver orders to the areas specified on our Coverage Areas page.
  • Delivery times are estimates. While we do our best to meet them, we are not liable for any delays caused by unforeseen circumstances beyond our control (e.g., severe weather or traffic conditions).

6. Return and Refund Policy

  • Due to the perishable nature of our products, any issues regarding quality, damage, or missing items must be reported within 24 hours of receiving your order.
  • Return requests will not be accepted after this period. Any defective product must be kept in its original condition until picked up by our representative.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the exclusive property of ElOubour Store and is protected by copyright and intellectual property laws. It may not be copied or used without prior written permission.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Egypt. Any disputes arising from the use of this website will be subject to the jurisdiction of the local courts.

9. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at: